Notice: Tours have resumed with the following precautions

Group sizes are limited
Guests are advised to wear masks
We have stopped selling addons (ghost detectors/ plush)

We are monitoring the COVI-19 Pandemic very closely, and have shut down several cities in high risk areas, and are acting in accordance with CDC, OSHA, Federal, and State guidance.  We have taken action that includes shutting down a majority of cities, limiting group sizes to no more than ten people, refunded guests, and scaled back hours and availability. Closed cities include San Francisco, Seattle, Los Angeles, San Diego, Chicago, Las Vegas, DC, Boston, and NYC. We will adjust policies and availability as needed.

Tours may be held as scheduled in some select areas currently free of outbreaks, given small walking tours are classified as low risk, and not a large gathering, we are taking the following precautions to prevent spread of the virus and protect the health and safety of our staff and guests, including rescheduling and refunds for those at risk, and healthy practices before, during, and after tours.

The reality of our world is that devastating events arrive unexpectedly and disrupt our world. We are now living in one of those rare and unfortunate events, which is not unique to history. The spread of coronavirus has had a devastating impact on the tourism and travel industry, and the virus’s impact has spilled over into daily life as the US is placed on pause to reduce the spread of the virus. The reality of the situation is that it will most likely worsen before it improves, and much remains unknown about the respiratory virus (symptoms listed here).

While it is important not to underestimate the impact posed by this, we must remain calm, cool, and collected.

Please take the following precautions and note the guidance below, which has been taken directly from CDC, State Governments, and OSHA.

• School and other group tours arriving for the spring break season who have been forced to cancel their trips have been and will continue to be refunded.
• Per CDC guidance, outside activity in non-enclosed spaces is OK, and we will limit groups to no more than ten persons
• Guests who are feeling unwell, or believe they may be at risk of transmitting COVID19 or any other condition, must not attend the tour. They will be refunded fully, or given a 2-year credit for a future tour in any of our 20 cities. Contact us promptly before your tour, but do not risk infecting others.
• Guests whose travel has been cancelled due to health and safety concerns will be covered by our guarantee, and will be allowed to reschedule their tour to any date up to two years in the future. Conversely, they may opt for a 50% refund.We love our guests and customers, and will stand with them during these trying times.

• Keep your distance. Do not touch the tour guide or shake their hand, and stand six feet away from them during the tour (and others, if possible).
• If any of our guides feels unwell or at risk, they will not give the tour. We will not risk infecting anyone.
• Cover your coughs/sneezes in the bend of your elbow
• Wash your hands frequently.
• If you or anyone in your party test positive or become ill in the following week, please notify your tour through the contact instructions listed in your email.